G-gravity

G-HIBIKIイメージ

G-Talk AI-supported business flow

G-Talk AI handles inquiries from reception to completion
We provide automated and optimized business processes
  • 受 付

    reception

    Voice enquiries
    AI automatically accepts

  • 理 解

    understanding

    Speech content
    AI analyzes and understands intent

  • 振 分

    Allocation

    Proper operations, processing, and response routes
    Allocation

  • 処 理

    process

    System integration for business
    Autorun

  • 完 結

    Completed

    Automated voice response with response results

  • 文書やデータの自動分類・タグ付け

    record

    Interacting with users
    Recorded as data

How G-Talk AI works

Inquiries routed to G-Talk AI by extension number
Our unique AI analyzes (understands) and completes user inquiries via automated voice.
G-Talk AIの仕組み

Benefits of use

By using G-Talk AI, we can standardize and reduce the workload of inquiry response work.
利用のメリット

FAQ

  • Q1. Can inquiries be completed without a human response?

    Yes, it is possible. G-Talk AI handles everything from initial response to content understanding, distribution, and processing coordination, allowing you to complete inquiry responses without human intervention.

  • Q2. Can you handle inquiries at night or on holidays?

    Yes, G-Talk AI can operate 24 hours a day, 365 days a year, ensuring stable customer service regardless of the time of day.

  • Q3. Can it be integrated with existing business systems or internal government systems?

    Yes, by replacing your existing phone with G-Talk AI, you can flexibly connect to internal business systems, application management systems, etc.

  • Q4. I'm concerned about the accuracy of voice recognition and AI. Is this okay?

    G-Talk AI uses AI optimized for business use, and has a mechanism that allows for appropriate reconfirmation and human intervention in the event of a misrecognition.

  • Q5. Is security and personal information handling safe?

    It is designed with government-level security in mind, and safety is ensured through communication encryption, access control, log management, and other measures.